Return & Exchange
15 Days Return Policy – No Question Asked
Dear valued customer,
We extend our sincere apologies that our product did not meet your expectations. We kindly ask for your patience and trust as we are dedicated to ensuring your satisfaction.
A small fee is applicable if the product has been used over 5ml. No charges will be applied for almost negligible use. However, if more than 5ml of the product has been used, the return, unfortunately, will not be eligible. Please note that waxes cannot be returned.
This policy only applies all products.
This policy is only applicable if the perfume is used below 5 ml.
Please return goods with a copy of the invoice and mention the reason for returning the items.
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
Delivery Charges will not be refunded.
Refund requests will be processed within 7 working days after receiving the return products.
All returns should be sent to the address emailed to the customer.
For further queries about exchanges and returns, please contact us at bittybopsperfumery@gmail.com.
Follow these simple steps to return or exchange your item(s):
• Send us an email at bittybopsperfumery@gmail.com.
• You will receive a confirmation email with a return address.
• Print this form, fill it out and attach it to the return shipment.
• Repack the product preferably in the same packaging as it arrived in along with a copy of the invoice.
• Ship to the return address using a trackable courier service.
• Reply to the email with the tracking number and all necessary information.
• The delivery charges to send the return parcel will be covered by the customer and not Bitty Bop’s Perfumery.
If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.
Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment. Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
Bitty Bop’s Perfumery,
Email: bittybopsperfumery@gmail.com
+92 311 4214126